SMS Terms & Conditions

These terms cover the Picazo's Garage & Road Service text messaging program. By giving us your mobile number and ticking the consent box — on this website, or on the sign-up page you reached by scanning the code at our shop — you agree to what is written here.

1. Program name

Picazo's Garage & Road Service — Service Updates & Offers.

2. What we send

• Updates on your vehicle, including when it is ready to pick up.
• Appointment reminders and reminders that a service is coming due.
• A request for a review after we have finished a job.
• Occasional shop news and seasonal offers, such as an air conditioning special.

3. How often

Up to 4 messages per month. Messages about a vehicle we are actively working on for you are in addition to that, because you asked for those when you brought the vehicle in.

4. Cost

Message and data rates may apply. We do not charge you anything for these messages, but your mobile carrier may, depending on your plan. Check with your carrier if you are not sure.

5. How to stop — opting out

Reply STOP to any message from us to stop all further texts. You may also reply CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, OPTOUT or STOPALL. You will get one message confirming you have been removed, and then nothing further. You can also just tell us — call the shop or say so at the counter and we will take you off.

6. How to get help

Reply HELP to any message for help, or call us at (956) 656-2038.

7. This is a one-way messaging line

Our texting number sends messages; it is not monitored for conversations. If you reply with anything other than a keyword above, you will get an automatic response asking you to call the shop. To reach a person, call (956) 656-2038. Please do not use text messages for anything urgent or for roadside emergencies — call us.

8. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your mobile carrier’s network and is not guaranteed.

9. Supported carriers

Compatible with major US carriers including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost, Cricket, MetroPCS and others. Carriers are not liable for delayed or undelivered messages.

10. Consent is never a condition

You do not have to agree to receive text messages to buy anything from us or to have your vehicle serviced. It is optional, and you can change your mind at any time.

11. Privacy

Your mobile number and your consent to receive our texts are never shared or sold to anyone. See our Privacy Policy for the full detail.

12. Changes

We may update these terms. If we change something that materially affects the program, we will tell you by text before it takes effect.

13. Contact

Picazo's Garage & Road Service
4620 Mar St, Suite C, Brownsville, TX 78521
(956) 656-2038